If you have troubles with secret word, we suggest you to turn off your firewall (ZoneAlarm or similar) or set it up to lower security level at least for the time you are logging in, also, make sure you do not load the page from your computer cache (from your HD, rather that from our site) what frequently causes displaying of wrong secret word. You can try deleting your temporary internet files, and then open this page, hit SHIFT button on your keyboard and at the same time mouseclick on 'refresh' button in your internet browser, this would make sure you're loading the right secret word.
If you get a message that your login or password is wrong, always doublecheck your subscription email which contains exact login data you need to enter, as no other will work!
You must enter your login data and secret word within 15-20 seconds, this will ensure that you won't be entering 'old' secret word!
If you still have problems, we recommend you to install and use the best, fastest and the most secure internet browser called Firefox, you can download and use it for free: Get Firefox
IP address and access time recorded for security purposes.
Unauthorized access attempts will be emailed to your service provider for immediate suspension and cancellation.
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